Technology consulting for growing businesses

We had allocated 3 employees to continually sort incoming faxes throughout the day. As the time cost grew, it became apparent that this was going to continually grow with our business. Delta XT developed an automated system to automatically sort incoming faxes into the correct client profile with all the needed data entered for us. The system was able to reduce our labor costs by approximately 85%. The day after we went live, we reassigned 2 employees and the remaining employee had to be given work other than faxes to fill their time.

Our previous IT company installed an on premises server. Later, it failed and took our entire business down. We hired Delta XT to get us back online and upgrade us to a cloud-only deployment so we would never have to worry about server hardware or backups again. Delta XT came in and had us converted in a single day with no down time.

Our client faced challenges in designing a system to evaluate whether specific cases should be onboarded. These cases involved numerous data points, including text-based information. We developed an AI model that learned from historical cases, effectively weighing all available data points. As a result, we achieved over 90% accuracy in predicting case outcomes.

Our client utilized a web application that required accessibility across North America and multiple other countries. They expressed concern about the risk of unauthorized access if a user's password were compromised. To address this, Delta XT integrated a secondary authentication factor into the application. Now, users must enter a one-time code delivered via text message to complete the login process, adding an extra layer of security to safeguard against unauthorized access.

Following the initial sales calls, our customer's clients were required to fill out a form, which was previously done on paper. We transitioned this process to an online format and then focused on improving form completion rates without the need for constant oversight from customer service representatives. Leveraging text messaging, we gently reminded clients who hadn't completed the form, resulting in a significant increase in completion rates. Additionally, we personalized these messages based on where the customer left off in the form, leading to even higher completion rates. The customer was delighted with the reduction in the number of follow-up calls they had to make to remind clients.

We were struggling to keep up with all of the documents we needed to file online with the government. Delta XT was able to step in and develop a system to automatically enter the data directly from our database. Our total labor costs for these filings dropped 85%!

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Delta XT successfully analyzed and optimized our cloud computing account, resulting in a reduction of over 50% in our total bill, all while maintaining our availability and resiliency.

Delta XT was able to analyze our existing database and produce a profitability comparison for all of our cohorts. Using this, we were able to focus our advertising dollars where they had the highest return.

Delta XT developed a customer portal for our internal database. This allowed customers to serve themselves with contact information updates, checking their status, and much more. The application allowed us to reduce our customer service costs and increase customer satisfaction simultaneously.

Our client faced challenges with keeping their customers informed about the status of their cases, leading to feelings of being out of the loop. Traditional methods like calling were costly, and emails often got lost in crowded inboxes. We stepped in by coding a solution to integrate automated texting into their software systems while ensuring compliance with all relevant laws and regulations. Following implementation, they observed a positive change: customers were texting back expressions of gratitude. This personalized touch made them feel valued, heard, and satisfied, all achieved without any increase in labor costs.

I contacted Delta XT as they were our technology partner. Their website was beautiful so I figured they would nail ours, too. I gave them some examples of websites I liked in the industry and they handled absolutely everything else. I was so thrilled when I saw the result and they continue to update it to our exact specifications. They're so friendly and easy to work with.

We used to get leads in numerous formats from different vendors. Thanks to Delta XT, they developed a program that consolidates all these leads into a single format. Not only that, it also sorts out leads that don't fit our criteria based on customizable rules. It's hard to quantify the amount of time this solution has saved us.

We were manually entering client data into an industry website. The website changed frequently and would sometimes have unique situations that weren't automatable. Delta XT was able to automate over 90% of the work while allowing employees to spot check work and handle unusual situations using a Chrome extension. It was easy to use for our employees and made them 5x as productive at this task. Our first year alone saved us over $50,000 in labor.

A custom was overwhelmed by faxes, requiring the efforts of three individuals to handle the workload. Our remedy involved employing AI technology to transform the incoming fax images into machine-readable text. Subsequently, we devised algorithms to cross-reference this text with the database, determining the document type and associated claim for each fax. Once all relevant factors were identified, the system autonomously categorized the documents. As a result, the client could manage the remaining faxes with just half a day's work from one employee, achieving an impressive reduction of approximately 85%.